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Everest Interscience, Inc. warrants each instrument to be free of defects in material or workmanship for a period of one year from the date of shipment to the original purchaser.

When examination of the instrument reveals that the fault has not occurred because of the misuse or abnormal conditions of operation, Everest Interscience will service, replace or adjust any defective part or parts when the instrument is returned freight prepaid. OEM clients must show that recurring errors are not a part of the client’s assembly integration process. Upon the advice of Everest Interscience, certain malfunctions will be considered to be due to these process techniques, and this warranty will be considered null and void for any instruments subjected to those methods.

Instruments repaired when abnormal usage has occurred or beyond the effective date of the warranty will be charged at applicable rates. If requested to, Everest Interscience, Inc., will submit an estimate for such charges before commencing repair.  The customer must provide a Purhcase Order, or Credit Card, in the amount of the repair and return shipping before work will commence.

Instruments whose warranty expiration dates exceed five years from the current date may be subject to denial for service and repair. In such instances, please contact the Service & Repair Division at: (520) 792-4545.

This warranty includes recalibration and battery replacement during the warranty period, if required.

If shipping from within the US., please call 1-800-422-4342 for an Return Materials Authorization (RMA) number. Outside of the US, please call 1-520-792-4545. Then the United States and all other countires, please ship the instrument insured, freight prepaid to:

EVEREST INTERSCIENCE
1891 North Oracle Road
Tucson, AZ 85705 -  USA

Please include a letter explaining the difficulty that you are having with the instrument or complete the RMA Form provided to you when returning the instrument for repair.  You will also need to include a check in the amount of the analysis fee if the unit is no longer under warranty (the analysis fee rates are listed on the RMA form).
 

We apologize in advance if you do have a problem with one of our instruments.  We will do all we can to repair it and return it to you as quickly as possible.
 

Everest Interscience
Physical Address:  1891 North Oracle Road ▪ Tucson, AZ  85705-6444
Mailing Address:  P.O. Box 5276 ▪ Tucson, AZ  85703-0276
Toll Free (800) 422-4342  ▪ Phone (520) 792-4545 ▪ Fax  (520) 792-4546
E-mail Address:  info@everestinterscience.com

For more information, contact us at info@everestinterscience.com.
To place an order, contact us at sales@everestinterscience.com.